FAQs
🙋♂️ Frequently Asked Questions (FAQs)
1. 📦 When will I receive my order?
Most orders are processed within 1–3 business days.
Delivery usually takes 7–15 business days, depending on your location and the product. We’ll send you a tracking link as soon as your order ships.
2. 🚚 Do you offer tracking for orders?
Yes! Once your order is shipped, you’ll receive a tracking number via email. You can track your package at any time using our Track Order page.
3. 💳 What payment methods do you accept?
We accept all major payment methods including:
Credit/Debit Cards, UPI, Google Pay, PhonePe, Paytm (depending on the payment gateway you use).
4. 🔄 Can I cancel or change my order after placing it?
If you need to cancel or change your order, please contact us within 12 hours of placing it. After that, the order may already be processed and shipped.
5. 💔 What if I receive a damaged or wrong product?
We’re really sorry! Please contact us at [your support email] within 48 hours of receiving the item with photos of the issue. We’ll either send a replacement or issue a refund — your choice.
6. 📬 I haven’t received my order yet — what should I do?
Please check your tracking number first. If it’s delayed beyond the usual time frame (15 business days), contact us and we’ll look into it immediately.
7. 🌍 Do you ship internationally?
Currently, we only ship to India (or change if you're targeting global markets). International shipping may be added soon!
8. 🛍️ Are your products available in physical stores?
Nope — NestifyLiving is 100% online, which helps us keep prices low and quality high. All products are available exclusively on our website.
9. 📞 How can I contact customer support?
You can reach us anytime at [your support email or contact form link]. We aim to respond within 24 hours on business days.
10. 🧾 Do you offer returns or refunds?
Yes! We have a 7-day return policy for damaged, defective, or incorrect items. For full details, visit our Refund & Return Policy page